Be on the lookout for door-to-door salespeople this summer. They may try to convince you to sign a new home security contract by telling you that Monitronics or its dealers are out of business. Don’t be fooled!

And, if you encounter a door-to-door salesperson, BBB offers the following tips to stay safe and confident:

• Always think safety first. If you’re home alone and don’t recognize the person, don’t open the door. If they are a legitimate company, they will leave a brochure or business card.
• Be aware that because you have a security sign or other type of sign in your yard, you could be a target for this type of unethical selling practices.
• Always, always check with your own security company, or other company, first. You can even ask the sales representative to wait outside while you do. If they are telling the truth, why would they mind waiting?
• Scare tactics may not work on everyone but they can on our senior citizens and others who have no one to turn to for advice. If you believe this type of business practice is happening in your neighborhood, please call the police and let them know. At least there will be a record on file.
• Tell your Neighborhood Watch if there is one established. BBB can come out and speak to your group on this matter and other scams to advise you of the red flags to be aware of.
• Finally, if there will be any changes to your service you will be contacted by your company. You won’t hear this information from someone who knocks at your door, and especially someone who tries to scare you. Try and remember the name of the company the person is representing and file a complaint with BBB. Trust and truth in the marketplace is all of our responsibility.

If you have any questions about door-to-door sales or scams, call your local BBB at the number found here.

Beware who you allow in your home this summer! We have heard from several of our customers that there are people posing as representative from Honeywell claiming that they need an upgrade and give several phony reasons why Honeywell didn't contact them directly. This is a scam! These people are taking advantage of the un informed. Honeywell does not send their representatives door to door! If your security system needs an upgrade or service you will be contacted directly, not from a salesman who poses as something they are not. Also, these people are not from Spokane! If you are interested in protecting your home please call a local company who is accredited with the Better Business Bureau, and not a door to door salesman from Denver or Utah who will leave Spokane with your money and you will never hear from them again. Check their business license and make sure they have an electrical license and contractors license required to install security systems legally. 


Please stop by our Showroom in the Spokane Valley where you can meet our local Spokane employees and see the latest technology in Security Alarms and Cameras. Buy from a company you can trust!

Solid Rock Security 21 S. Thierman on the corner of Sprague and Thierman in the Valley 509-279-0990

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